About the Committee

The Data Centre & Data Centre Interconnection Committee is the FTTH Council Europe's newest committee, established to reflect the Council's expanded remit across data centres and the fibre infrastructure that connects them.

The Committee's current work programme includes a report on hollow core fibre (HCF) and multi-core fibre (MCF), a DCI market study developed with the Board, and updates to the Market Panorama to capture the Council's broader scope. Alongside this, the Committee is developing a programme of educational webinars for members on AI-driven data centres, covering the underlying drivers and market trends, internal data centre architectures and wider interconnection architectures.

The Committee also leads the data centre and interconnection content at the annual FTTH Conference, shaping several hours of programming across the full breadth of the Council's expanded remit. 
Further outputs will follow, including new assets, market studies and content developed for the upcoming FTTH Conference. Click here and join us!

This page is new and still growing. The Committee's assets, studies and Conference materials are currently in production and will be added here as they are published. In the meantime, you can follow the Committee's latest news below.

Calix Shared 5 Tips to Build Broadband Customer Loyalty and Boost Your NPS

According to a study from Omdia and Calix, almost 50 percent of BSPs use customer-focused metrics like Net Promoter Score (NPS) and customer satisfaction (CSAT) scores to gain insight on subscriber happiness. But getting this baseline is just the start of the journey. Ensuring subscriber happiness builds long-term loyalty and therefore should be your top priority. And for good reason - According to Bain & Company, B2B loyalty leaders tend to grow four to eight percentage points above their market’s annual growth.  Read more here.

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