The objective of this committee is to help Communication Service Providers avoid churn & create revenue opportunities through the provision of enhanced user experience.

While more and more households have access to full-fibre network, it becomes crucial to avoid home connectivity becoming a bottle neck and that the new gigabit services can efficiently reach end user devices without degradation of speed or performance.

The In-Home Broadband Excellence committee addresses the following questions:

  • how to provide, manage and monitor ‘Quality of Experience’ for the end-user
  • how to monetise value-added services and reduce costs
  • how to leverage standards and provide pointers to industry fora

You can expect multiple initiatives from this dynamic group, such as the In-Home Broadband Excellence Guide, available for every member of the FTTH Council Europe and sold to non-members at a price of €36 inc. VAT* una tantum, intended to help Communication Service Providers understand the topic of ‘In-home Broadband Excellence’ and optimize their business strategies to reap the benefits of fibre-based connectivity delivered to end-users' premises.

The In-Home Broadband Excellence committee is also very much engaged in the organisation of workshops at the annual FTTH Conference, as well webinars and other communications.

 

*This price includes 21% VAT applicable in Belgium. If you are purchasing on behalf of a company based outside of Belgium you will not be required to pay VAT. For all UK and EC Member state registered companies please have your VAT number to include when purchasing

 

 

Interview for Network IQ , by IQGeo

In a landmark year for the broadband and electric utility industries, 2024 has been defined by groundbreaking advancements in fiber deployment and grid modernization, fueled by robust private and public investments. To provide a forward-looking perspective, IQGeo hosted an IQ Industry Chat, featuring insights from our Director General, Vincent Garnier and John D’Agostino, Global Power Industry Lead at ERM.

Vincent’s intervention addressed the critical operational challenges faced by telecom and utility operators as they navigate increasing demands for speed and cost-efficiency. Speaking on the necessity of operational excellence, he remarked:

"I think everyone faces operational challenges. And to deploy fast at lower cost with operational excellence requires tools and that is everybody's concern. Continuous improvement that takes place at every level of deployment.​"

His comments resonated within the context of the session, which explored where future investments might be concentrated, the business and technical hurdles operators must overcome, and emerging opportunities in 2025. Vincent’s emphasis on the importance of continuous improvement and tool adoption set a clear direction for the industry’s evolution in the coming year.

Watch the full session here

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