The objective of this committee is to help Communication Service Providers avoid churn & create revenue opportunities through the provision of enhanced user experience.

While more and more households have access to full-fibre network, it becomes crucial to avoid home connectivity becoming a bottle neck and that the new gigabit services can efficiently reach end user devices without degradation of speed or performance.

The In-Home Broadband Excellence committee addresses the following questions:

  • how to provide, manage and monitor ‘Quality of Experience’ for the end-user
  • how to monetise value-added services and reduce costs
  • how to leverage standards and provide pointers to industry fora

You can expect multiple initiatives from this dynamic group, such as the In-Home Broadband Excellence Guide, available for every member of the FTTH Council Europe and sold to non-members at a price of €36 inc. VAT* una tantum, intended to help Communication Service Providers understand the topic of ‘In-home Broadband Excellence’ and optimize their business strategies to reap the benefits of fibre-based connectivity delivered to end-users' premises.

The In-Home Broadband Excellence committee is also very much engaged in the organisation of workshops at the annual FTTH Conference, as well webinars and other communications.

 

*This price includes 21% VAT applicable in Belgium. If you are purchasing on behalf of a company based outside of Belgium you will not be required to pay VAT. For all UK and EC Member state registered companies please have your VAT number to include when purchasing

 

 

THE FUTURE OF WORK: ANALYZING GLOBAL BROADBAND TRENDS

The Fibre Broadband Association and the Fibre-to-the-Home Council Global Alliance conducted the Future of Work survey of our industry to understand the business and personal experience after the shift to a remote workforce was brought on by the COVID-19 pandemic and how these experiences differ at the regional level.

In the study, we aimed to gain insights into productivity, how it is measured, the use of applications, challenges faced by remote workers and how or if they were resolved. In addition, we considered what broadband technology is most used by at home workers and what technology and infrastructure investments businesses have made to support them. The outcome illustrated interesting regional and cultural differences but also drew attention to several areas of global alignment.

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