The objective of this committee is to help Communication Service Providers avoid churn & create revenue opportunities through the provision of enhanced user experience.

While more and more households have access to full-fibre network, it becomes crucial to avoid home connectivity becoming a bottle neck and that the new gigabit services can efficiently reach end user devices without degradation of speed or performance.

The In-Home Broadband Excellence committee addresses the following questions:

  • how to provide, manage and monitor ‘Quality of Experience’ for the end-user
  • how to monetise value-added services and reduce costs
  • how to leverage standards and provide pointers to industry fora

You can expect multiple initiatives from this dynamic group, such as the In-Home Broadband Excellence Guide, available for every member of the FTTH Council Europe and sold to non-members at a price of €36 inc. VAT* una tantum, intended to help Communication Service Providers understand the topic of ‘In-home Broadband Excellence’ and optimize their business strategies to reap the benefits of fibre-based connectivity delivered to end-users' premises.

The In-Home Broadband Excellence committee is also very much engaged in the organisation of workshops at the annual FTTH Conference, as well webinars and other communications.

 

*This price includes 21% VAT applicable in Belgium. If you are purchasing on behalf of a company based outside of Belgium you will not be required to pay VAT. For all UK and EC Member state registered companies please have your VAT number to include when purchasing

 

 

The Practical AI Playbook: Smart Strategies for AI-Enabled CX for FTTH operators

In a crowded FTTH market, AI-enabled customer experience is a key differentiator—but the rapidly evolving AI landscape makes it difficult to cut through the noise and invest in the right capabilities. This talk delivers a Practical AI Playbook for CX Implementation, offering actionable strategies to help FTTH providers make smart investments and drive real results 

Lead speaker Rishi Modha, Vice President of Cartesian’s Boston office, will bring perspectives on recent developments in the US that could be relevant for European operators.    


Speaker: Rishi Modha - Vice President at Cartesian

Organised by Cartesian

Click on the icons on the left to access pictures and video recording for this session.

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