The objective of this committee is to help Communication Service Providers avoid churn & create revenue opportunities through the provision of enhanced user experience.

While more and more households have access to full-fibre network, it becomes crucial to avoid home connectivity becoming a bottle neck and that the new gigabit services can efficiently reach end user devices without degradation of speed or performance.

The In-Home Broadband Excellence committee addresses the following questions:

  • how to provide, manage and monitor ‘Quality of Experience’ for the end-user
  • how to monetise value-added services and reduce costs
  • how to leverage standards and provide pointers to industry fora

You can expect multiple initiatives from this dynamic group, such as the In-Home Broadband Excellence Guide, available for every member of the FTTH Council Europe and sold to non-members at a price of €36 inc. VAT* una tantum, intended to help Communication Service Providers understand the topic of ‘In-home Broadband Excellence’ and optimize their business strategies to reap the benefits of fibre-based connectivity delivered to end-users' premises.

The In-Home Broadband Excellence committee is also very much engaged in the organisation of workshops at the annual FTTH Conference, as well webinars and other communications.

 

*This price includes 21% VAT applicable in Belgium. If you are purchasing on behalf of a company based outside of Belgium you will not be required to pay VAT. For all UK and EC Member state registered companies please have your VAT number to include when purchasing

 

 

Diversity in Fibre Landscape Survey 2024/2025

The 2024/2025 ‘Diversity in Fibre’ survey, conducted by the FTTH Council Europe Diversity, Equity & Inclusion (DE&I) Committee of, provides an updated snapshot of diversity and inclusion across the fibre industry. We received 287 responses from professionals with varying seniority, tenure, and backgrounds. 

Findings show encouraging progress—but also highlight persistent gaps in representation and equity. Notably, female representation in senior roles has improved modestly compared to previous years, but significant disparities remain, especially at leadership and board levels. Perceptions of fairness in career advancement differ sharply by gender: while 70% of men see advancement as fair, only 52% of women agree. Biases related to age and disability, and underrepresentation of ethnic and cultural minorities, also continue to challenge the inclusivity of the sector.

The study led to the formulation of 10 recommended actions aimed at fostering a more inclusive environment, emphasizing transparency, mentorship, and equitable development opportunities. The results underscore a growing awareness within the industry, while also pointing to the need for sustained effort and leadership to ensure a truly diverse and equitable fibre ecosystem. The FTTH Council Europe, through the work of the DE&I Committee, remains committed to driving cultural and structural change across the sector—linking diversity in leadership with long-term business success.

Download it and read the full survey.

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