The objective of this committee is to help Communication Service Providers avoid churn & create revenue opportunities through the provision of enhanced user experience.

While more and more households have access to full-fibre network, it becomes crucial to avoid home connectivity becoming a bottle neck and that the new gigabit services can efficiently reach end user devices without degradation of speed or performance.

The In-Home Broadband Excellence committee addresses the following questions:

  • how to provide, manage and monitor ‘Quality of Experience’ for the end-user
  • how to monetise value-added services and reduce costs
  • how to leverage standards and provide pointers to industry fora

You can expect multiple initiatives from this dynamic group, such as the In-Home Broadband Excellence Guide, available for every member of the FTTH Council Europe and sold to non-members at a price of €36 inc. VAT* una tantum, intended to help Communication Service Providers understand the topic of ‘In-home Broadband Excellence’ and optimize their business strategies to reap the benefits of fibre-based connectivity delivered to end-users' premises.

The In-Home Broadband Excellence committee is also very much engaged in the organisation of workshops at the annual FTTH Conference, as well webinars and other communications.

 

*This price includes 21% VAT applicable in Belgium. If you are purchasing on behalf of a company based outside of Belgium you will not be required to pay VAT. For all UK and EC Member state registered companies please have your VAT number to include when purchasing

 

 

Panel 3 - Building Resilient FTTH Networks

As fibre networks increasingly underpin Europe’s digital economy, ensuring their resilience has become a strategic priority. FTTH infrastructure now supports essential services, critical communications, and growing digital demand, making network reliability and security more important than ever.

This panel brings together leading industry experts to examine how operators and infrastructure providers can strengthen the resilience of fibre networks in an evolving risk landscape. Discussions will address challenges ranging from physical infrastructure protection and climate-related risks to operational preparedness and cybersecurity.

Featuring Neill Gallagher (Director, Copenhagen Economics), Jaakko Wallenius (VP Resilience and Defense, Elisa), Neil McRae (CTIO, CityFibre), Christian Laque (CTO, A1 Austria), and Arnaud Van Troeyen (CEO, Altitude Infra), the session will explore practical approaches to building robust, future-ready FTTH networks.

The panel will also consider how resilience strategies must evolve as fibre infrastructure becomes increasingly critical to supporting AI-driven demand, data centre expansion, and Europe’s broader digital transformation.


Speakers:

  • Christian Laqué - CTO at A1 Austria
  • Jaakko Wallenius - Vice President, Resilience and Defense at Elisa
  • Katja Kmet Vrcko - Co-Chair Cybersecurity & Resilience Working Group at AKOS
  • Loic Mahut - International Business Director at Altitude Infra
  • Neil McRae - Chief Information & Technology Officer at CityFibre
  • Moderated by Neil Gallager - Director at Copenhagen Economics