The objective of this committee is to help Communication Service Providers avoid churn & create revenue opportunities through the provision of enhanced user experience.

While more and more households have access to full-fibre network, it becomes crucial to avoid home connectivity becoming a bottle neck and that the new gigabit services can efficiently reach end user devices without degradation of speed or performance.

The In-Home Broadband Excellence committee addresses the following questions:

  • how to provide, manage and monitor ‘Quality of Experience’ for the end-user
  • how to monetise value-added services and reduce costs
  • how to leverage standards and provide pointers to industry fora

You can expect multiple initiatives from this dynamic group, such as the In-Home Broadband Excellence Guide, available for every member of the FTTH Council Europe and sold to non-members at a price of €36 inc. VAT* una tantum, intended to help Communication Service Providers understand the topic of ‘In-home Broadband Excellence’ and optimize their business strategies to reap the benefits of fibre-based connectivity delivered to end-users' premises.

The In-Home Broadband Excellence committee is also very much engaged in the organisation of workshops at the annual FTTH Conference, as well webinars and other communications.

 

*This price includes 21% VAT applicable in Belgium. If you are purchasing on behalf of a company based outside of Belgium you will not be required to pay VAT. For all UK and EC Member state registered companies please have your VAT number to include when purchasing

 

 

Sustainability Committee Supports Industry Progress on Code of Conduct and Sustainable Finance

The Sustainability Committee contributed to the development of the Code of Conduct for the Sustainability of Telecommunication Networks, published in January 2026. This marks an important step toward positioning the telecom sector within the EU Taxonomy as a sustainable industry. The Code provides a framework to promote energy efficiency, decarbonisation, and greater transparency across the sector.

The Committee is now seeking further clarity on the applicability of certain standards outlined in the Code and will engage in discussions with relevant stakeholders in the coming months.

At the FTTH Conference, the Committee also presented initial findings from its ESG Survey, highlighting the growing importance of sustainable finance in the sector. Results show that ESG-linked financial products are becoming more widespread, while investors and shareholders are increasingly requesting ESG data from market players.

Building on this, work is underway on a White Paper on Sustainable Finance, combining survey insights with in-depth industry interviews. The publication is expected in June, providing further guidance on financing the transition to more sustainable fibre networks.