The objective of this committee is to help Communication Service Providers avoid churn & create revenue opportunities through the provision of enhanced user experience.

While more and more households have access to full-fibre network, it becomes crucial to avoid home connectivity becoming a bottle neck and that the new gigabit services can efficiently reach end user devices without degradation of speed or performance.

The In-Home Broadband Excellence committee addresses the following questions:

  • how to provide, manage and monitor ‘Quality of Experience’ for the end-user
  • how to monetise value-added services and reduce costs
  • how to leverage standards and provide pointers to industry fora

You can expect multiple initiatives from this dynamic group, such as the In-Home Broadband Excellence Guide, available for every member of the FTTH Council Europe and sold to non-members at a price of €36 inc. VAT* una tantum, intended to help Communication Service Providers understand the topic of ‘In-home Broadband Excellence’ and optimize their business strategies to reap the benefits of fibre-based connectivity delivered to end-users' premises.

The In-Home Broadband Excellence committee is also very much engaged in the organisation of workshops at the annual FTTH Conference, as well webinars and other communications.

 

*This price includes 21% VAT applicable in Belgium. If you are purchasing on behalf of a company based outside of Belgium you will not be required to pay VAT. For all UK and EC Member state registered companies please have your VAT number to include when purchasing

 

 

DE&I Committee Advances ESG Analysis and Launches New Mentoring Initiative

During the winter period, the Diversity, Equity & Inclusion (DEI) Committee worked closely with the Sustainability and Investors Committees on an in-depth analysis of ESG key performance indicators across the FTTH industry. This joint effort aimed to better understand how ESG metrics are measured and applied throughout the sector.

The insights from this work formed the basis of an ESG Survey, conducted in February among member companies and analysed ahead of the FTTH Conference 2026. The results were presented during both the DEI Committee workshop (“The value of DEI in ESG strategy, organizational resilience and investor trust”) and the ESG Panel (“ESG and Fibre investment strategies”). These discussions provided a clearer picture of current ESG financing tools and the key KPIs used by members.

The findings will be consolidated into a White Paper, to be published by the FTTH Council Europe.

Looking ahead, the Committee will launch a mentoring platform within the Member Engagement Platform, connecting members seeking guidance with experienced professionals willing to mentor within the sector.

In addition, following strong interest in the Conference workshop, the Committee will organise a webinar to broaden access to the topics discussed and ensure wider participation across the community. Details will be shared soon.