About the Committee

The Investments & ESG Committee brings together the work of the Council's former Investors, Sustainability and Diversity, Equity & Inclusion committees under a single structure, reflecting how closely capital, environmental performance and social responsibility are now linked in digital infrastructure.

The Committee provides a forum for investors, operators and industry experts to examine the financial and non-financial factors shaping fibre and data centre investment across Europe. Its scope spans the investment landscape and financing conditions for network rollout, the environmental footprint and sustainability credentials of fibre infrastructure, and the governance and diversity practices that support a resilient, competitive industry.

By combining these perspectives, the Committee aims to give members a clearer view of how ESG considerations influence investment decisions,  and how the sector can demonstrate its value to the investors, policymakers and stakeholders who rely on that evidence.

This page is new and growing. The Committee's reports, studies, and other resources will be added here as they're published - in the meantime, you can explore the latest assets below.

Calix provides insights on how customer experience can increase altnet FTTP subscriber take-up

Calix recently commissioned a research paper by Omdia in which explored what UK subscribers are truly looking for and the actions altnets need to start taking today to drive subscriber uptake and loyalty.   By pivoting to a focus on customer service and subscriber experience, altnets can utilise cloud-based analytics tools to monitor the quality of experience before it becomes a problem. This allows altnets to arm their customer service reps with visibility on network performance, all the way to the device itself.  Read the full report here.

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