In December 2019, the European Commission presented the European Green Deal with the ambition of making Europe the first climate-neutral continent by 2050, boosting the economy, improving people's health and quality of life, caring for nature, and leaving no one behind.

Digitalisation will be at the core of this ambitious program and fibre is key to align the digital and sustainability agendas. As the most sustainable telecommunication infrastructure technology, full-fibre is a prerequisite to achieving the European Green Deal and making the European Union’s economy more sustainable.

The need to work collectively towards a more sustainable society has become a strategic objective of policy makers and the vast majority of private organisations alike. With this context in mind, the sustainability Working Group of the FTTH Council Europe has been created with two key objectives:

  • Promote full fibre as the most sustainable access network technology and enabler of multiple applications which can contribute to reducing the carbon footprint of our activities. Remote working and learning being the most obvious examples.
  • Support all stakeholders of the Fibre to the Home value chain in their efforts to make their respective activities more carbon neutral.

Insights from the Committee

 

 

Calix provides insights on how customer experience can increase altnet FTTP subscriber take-up

Calix recently commissioned a research paper by Omdia in which explored what UK subscribers are truly looking for and the actions altnets need to start taking today to drive subscriber uptake and loyalty.   By pivoting to a focus on customer service and subscriber experience, altnets can utilise cloud-based analytics tools to monitor the quality of experience before it becomes a problem. This allows altnets to arm their customer service reps with visibility on network performance, all the way to the device itself.  Read the full report here.

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